For MFC type printers


1. Open front cover of printer.

2. Hit clear.

3. Hit *00.


For simple printers (No numeric key pad)


  1. Power off the printer.  
  2. Open the front cover
  3. Hold the "GO" button while powering back on the printer for about 5 seconds
  4. Press the "GO" button twice, the lights on the panel should stay on, and you may see a "User Mode" on the display
  5. Press the "GO" button 5 times for the regular toner or 6 times for high yield toner
  6. Afterwards, it'll ask you to close the front cover.  Once closed, the toner counter is reset.