FAQ at GIGEB

This folder contains answers to frequently asked questions at GIGEB.

Add my Goodwill e-mail to my mobile phone or tablet
Follow this link: For iPhone / iPad https://support.office.com/en-ca/article/Set-up-email-on-iPhone-iPad-or-iPod-Touch-b2de2161-cc1d-49ef-9ef9-81acd1c8e...
Thu, 18 Jun, 2015 at 10:19 AM
Checking your computer name and IP address for remote access
Most troubleshoot tickets can be resolved by connecting remotely to your computer.  Computers that were previously setup by IT should have a remote service ...
Tue, 23 Jun, 2015 at 4:35 PM
Links for East Bay Goodwill
Office 365 https://portal.microsoftonline.com RDS https://rds.eastbaygoodwill.org   Paycom Client https://www.payc...
Wed, 8 Mar, 2017 at 4:13 PM
Taking a screenshot of an issue for a visual aid with your tickets
Taking a screen shot of your computer can be really useful for the IT department to investigate exactly what your troubleshooting needs will be.  If there&#...
Tue, 30 Jun, 2015 at 9:28 AM
What is my username for my computer?
GIGEB creates usernames using the format first initial then last name,  please look at the example below: If your name is John Doe then your username ...
Mon, 26 Jan, 2015 at 5:33 PM